Important Updates
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Applying for an Elastic Line of Credit
To apply for an Elastic line of credit, you must enter the enrollment code from the letter you received. If you did not receive an Elastic offer in the mail, please note only applications with an enrollment code can be processed at this time. Thank you for your understanding.
How to Reach Us
| Toll-Free Number | (888) 225-0080 |
| New (temporary) Hours | Mon-Fri: 9am-6pm Eastern Time |
| Email (anytime) | support@elastic.com |
As you can imagine, call volume is higher than normal. We’re working hard to return to the service levels you expect. For faster service, please access your account online. If you need assistance with your Elastic account over the weekend, please email us at support@elastic.com.
Manage Your Account Online
With Elastic, you have 24/7 access to manage your account online. Here’s a quick list of what you can do on elastic.com:
- View Balance
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Make/Manage Payment(s)
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Change or Reset Your Password
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Request a Cash Advance
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View Statement(s)
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Update Your Account Information
