Legal Disclosures, Website Privacy and more

Important information regarding your use of the Elastic website and related financial products.

IMPORTANT NOTICE: When applying for a line of credit, Elastic.com will record the web session for training and customer support purposes. We will not have access to your device or personal information and will not be able to see your screen after you leave Elastic.com. Additionally, when you log into your account or utilize the co-browse function, your session will also be recorded for training and customer support purposes, and we will not be able to see your screen after you log out of Elastic.com. The recorded web session will remain private and secure. By continuing to use this website you acknowledge and agree to the above referenced recordings.

General

The disclosures and provisions on this page of the Elastic website govern each credit application you submit to Republic Bank & Trust Company ("Republic Bank & Trust Company," "we," "us" or "our") and each line of credit that you may obtain from Republic Bank & Trust Company.

Republic Bank & Trust Company offers lines of credit that are designed to help you with your immediate cash needs. Republic Bank & Trust Company encourages you to borrow only what you need and what you are able to timely repay. Additionally, Republic Bank & Trust Company encourages you to shop the marketplace until you are convinced that you have found the best solution for your needs. You may choose to consult a consumer credit counseling service for additional options.

Privacy; changes to privacy policy

Republic Bank & Trust Company will handle your non-public personal information as described in our Privacy Policy, which can be viewed in our Privacy Policy. We reserve the right to change our privacy policy in accordance with applicable law. If we change our policy, we will notify you by providing you with the revised policy within the timeframe required by applicable law.

Do Not Call Policy

This notice is the Elastic Do Not Call Policy under the Telephone Consumer Protection Act. We do not solicit via telephone numbers listed on the state or federal Do Not Call lists, unless the law allows. Elastic employees receive training on how to document and process telephone marketing choices. Consumers who ask not to receive telephone solicitations from Elastic will be placed on the Elastic Do Not Call list and will not be called in future campaigns, including those of Elastic affiliates.

Governing law

The transactions related to your credit application and any credit that you may obtain from Republic Bank & Trust Company shall be governed by the laws of the State of Ohio, regardless of where you may be viewing or accessing the Elastic website.

Application certification and verification

You certify that the information supplied by you on this website in or as part of your credit application is true, complete and correct. You authorize Republic Bank & Trust Company, its authorized representatives, servicers, and/or assignees to verify the information by contacting any of the persons or firms listed by you. You fully release all parties from claims of damage that may arise out of or relate to any such contacts. Any false information submitted on this website in or as part of your credit application shall be sufficient reason for denial of your credit request.

You authorize Republic Bank & Trust Company and its authorized representatives to obtain information about you from one or more consumer reporting agencies and other sources. You understand that Republic Bank & Trust Company reserves the right to withhold funding of your line of credit, at any time prior to disbursement, to allow Republic Bank & Trust Company to verify any information that you provide.

Credit reporting disclosure

We may make inquiries concerning your credit history and standing, and may report information concerning your performance including, but not limited to, late payments, missed payments, or other defaults, to credit reporting agencies. Late payments, missed payments or other defaults on your line of credit may be reflected in your credit report.

Collection and use of bank account and other information about you

As part of our credit underwriting and information collection process, we will consider the checking account information provided by you as eligible for us to process payments against, we may detect additional bank accounts under your ownership, and we also may collect and consider information about you from non-credit reporting agency data providers and publicly available information.

Republic Bank & Trust Company Contact information

If you have any questions about the practices of the Elastic website, please contact us by:

  • Sending a letter to:
    Republic Bank & Trust Company
    Attn: Elastic Customer Support
    4030 Smith Road
    Cincinnati, OH 45209
  • Calling us at (888) 225-0080; or
  • Emailing us at support@elastic.com

 

You understand that Republic Bank & Trust Company will retain your credit application and the information you provide on this website in or as part of your credit application, whether or not we approve you for a line of credit.

© 2013 Republic Bank & Trust Company. All Rights Reserved.

Accuracy of your account information

We have established procedures to ensure that your financial information is accurate, current and complete, in keeping with reasonable industry standards. We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any information we determine to be inaccurate.

You may change your information on your application prior to submission or otherwise update your account information online by logging in to your account at Elastic.com and selecting Account Settings.

Additional security precautions; using mobile devices to access the Elastic website

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your login information. Do not share your login information with others. If you use this website, you are responsible for maintaining the confidentiality of your account, password, and restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password.

If you use a mobile device (such as an iPhone, Android smartphone or tablet) to access the Elastic website, such device should be password protected and the memory card, if applicable, should be encrypted. Android and Windows devices should employ antivirus software. Never enter sensitive information about you or your Elastic account into an application or website in a public place. Before downloading applications or files to your mobile device, always check the number of downloads, the reviews, and the access permissions. Never download applications or files to your mobile device from a third party website. Do not set your wi-fi to automatically connect to available networks and only visit sites that contain sensitive information using your data plan or from a trusted home network (such as your phone or office).

Cookies and online advertising

To ensure the Elastic website contains content that customers need and want, Elastic.com collects aggregated site visitation statistics using cookies. When someone visits the Elastic website, a cookie is placed on the customer's computer (if the customer accepts cookies). The Elastic product is also advertised on other websites you might visit. We may use certain third party vendors, including but not limited to, Google, Microsoft, or Yahoo, to place Elastic ads on other websites. These third parties may use the cookies placed on your computer to show you advertisements for Elastic (based on your prior visits to this website) on other internet websites. You can opt out of Google's, Microsoft's and Yahoo's use of cookies in this manner by visiting their respective advertising opt-out pages. If you choose to not have your browser accept cookies from the Elastic website, you will not be able to subscribe to the service offerings on testElastic.com.

Automatic logging of session data

The Elastic website automatically logs generic information about your computer and your computer's connection to the Internet, which is called "session data." Session data consists of things such as device information, IP address, operating system and browser software information, and the activities conducted by the user while on the Elastic website. An IP address is a number that lets computers and mobile devices connected to the Internet, such as the Elastic web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. The Elastic website collects session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps diagnose problems with the Elastic servers and lets us better administer the Elastic systems. It is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity.  The Elastic website also collects and uses session data to help prevent fraud or unauthorized use of the Elastic website. Session data is sometimes shared with third parties.

Website privacy (effective November 6, 2013)

The Elastic website (www.elastic.com) does not collect personally identifiable information unless you enter application information for the purpose of applying for credit through this site. If you have entered personally identifiable information on this site and you wish to change that information, please contact Elastic customer service at (888) 225-0080. If testElastic.com materially changes its policy on Website Privacy, it will post such changes under the "Website Privacy" heading on this page.

Children and the internet

We respect the privacy of your children, and we comply with the Children's Online Privacy Protection Act ("COPPA"). We do not knowingly collect or retain personally identifiable information from consumers under the age of thirteen (13). You must be at least eighteen (18) years of age (or nineteen (19), in Alabama and Nebraska) to obtain services from Republic Bank & Trust Company.